It is this printed Gift Voucher that the beneficiary must present the day of his / her appointment.
5. PAYMENT METHOD
Online reservations are made in advance through credit cards.
6. BILLING AND CARGO DOCUMENT
Once the payment for the order has been received, the corresponding charge document is sent and sent to the email. The corresponding invoice can be issued on the day of redemption of the gift voucher. If you want to request an invoice, you must send us an email with this request indicating the number of the gift voucher.
As the Ritual that you are going to enjoy is specially reserved for you, it will be necessary to cancel the reservation at least 24 hours in advance so that you can change the day of your reservation.
If you should cancel your reservation without prior notice in the 24 hours before your appointment you can choose to reschedule your reservation in our schedule you must pay 50% of the value of your cancelled booking.All cancelled bookings must be rescheduled within a maximum period of three months from the day of cancellation.
After that time the canceled reservation becomes definitively canceled without having the option of a refund.
In no case will the amount of the reservation be refunded.
It is necessary that you present yourself at the reception of the Hammam 10 minutes before the reserved time to make sure you start your Ritual at the agreed time. This will allow you to fill out the medical information sheet necessary for your safety.
In the case of showing up more than 15 minutes late of the reserved time, if your reservation consists of the ritual of the Hammam and then massage you must choose which of the two treatments you want to perform without having the option to reschedule your reservation.
In the event that your treatment only consists of the ritual of the Hammam or is only massage your reservation is canceled. In this case you can choose to reschedule your reservation according to the availability of the center and you must pay 50% of the value of your canceled reservation.
All cancelled bookings must be rescheduled within a maximum period of three months from the day of cancellation. After that time the canceled reservation becomes definitively canceled without having the option of a refund.
In case of unpunctuality you will not be able to recover that lost time out of respect for subsequent reservations.
In no case will the amount of the reservation be refunded.
9. CONDITIONS OF USE OF GIFT CHECKS
The use of gifts checks purchased through hammamfarasha.com follow the general conditions of reservation of HAMMAM FARASHA:
1- RESERVATION AND CONDITIONS OF CANCELLATION
To use your gift voucher, the beneficiary can make the reservation through the web platform www.hammamfarasha.com/chequeregalo.
As a guarantee of your reservation, at the moment of making your reservation, you will be asked to communicate the number of your gift voucher.
On the day of your appointment, the customer must present the gift voucher received. The gift certificate is considered as a payment method. Without the presentation of this gift voucher, the gift voucher can not be used and exchanged.
2- VALIDITY OF THE GIFT CHECK
The gift certificate is valid for 12 months from the date of purchase. It is valid until the validity date stated on the gift certificate. Once expired, the gift check loses its value. There is the possibility to extend its validity 1 month more, paying 50% of the same value. To proceed with your extension, you must contact us before the expiration date of the gift voucher. Otherwise, the validity period of the gift voucher can not be extended.
No refund of gift vouchers is accepted under any circumstances, you can not use or exchange the gift vouchers for the purchase of other services than the treatments or Rituals in force in our establishment.
3- AMOUNT OF THE GIFT CHECK
The gift certificate is always considered as an amount in treatments of Hammam Farasha. If the beneficiary wants to modify or extend the treatment or Ritual that appears on his gift voucher, he can do so, notifying us at the time of making the reservation,
– In the case of opting for treatments with a value higher than the amount of the gift voucher, the corresponding difference must be paid on the day of your appointment.
– In the case of opting for a treatment with a value lower than the amount of the gift voucher, the difference will remain pending to be exchanged, always during the validity period of your gift voucher
4- LOSS OF YOUR GIFT CHECK
The gift check received has a value. In the case of losing the gift voucher, another gift voucher can not be issued and can not be redeemed.
The Gift Check is not REFUNDABLE
Through hammamfarasha.com, MAY RIOS VALERO never receives the data from the credit card communicated. These are processed directly by the SERVIRED gateway, which notifies us of the completion of the operation.
11. PERSONAL DATA MANAGEMENT
In order to process the user’s order, certain personal information such as name and surname, address, telephone and e-mail, the company name, CIF, which are treated in a computerized manner are requested. You expressly authorize such data to be archived in our customer database for internal use.
In accordance with the provisions of Organic Law 15/99, of December 13, Protection of Personal Data and development regulations, you can, at any time, access, modify or request that we cancel your personal information from our database. To cancel your personal information, you must send us a letter requesting such cancellation, indicating your personal information.
When a customer places an order, your personal data, domiciliary, and those relating to your form of payment, are incorporated into our database, used only to process the order, as well as to send information about offers and services that may be of interest to you
MAY RIOS VALERO ensures the confidentiality of the data provided by our clients, and guarantees that in no case will it be ceded to third parties. Only authorized employees have access to the databases that store user information or the servers that host our service.
12. INTELLECTUAL PROPERTY
MAY RIOS VALERO with CIF 35105501A makes the sale of the treatments offered on its website. The operations for the sale of gift checks made on the web will be understood to have been carried out at C / VILAMARÍ 126, LOCAL 2, BARCELONA.